3 Year Warranty

Smith and Muller paddleboards are covered by a 3 year warranty from the date of purchase.

Our 3 year warranty covers all manufacturing defects with a professional repair or replace service. In the unlikely event we cannot repair, we will replace like-for-like. The repaired or replaced paddleboard warranty will continue for the rest of the 3 year period from the date of the original purchase.

The 3 year warranty is not transferable and is valid for the original purchaser only.

The 3 year warranty only applies to private consumer use and not for any commercial purchases, such as paddleboards schools or rental companies. Commercial users will receive a 1 year paddleboard warranty and a 3 month warranty for accessories from date of purchase.

1 Year Warranty

All accessories, including paddles, leashes, bags, fins or any other accessory are covered by a 1 year warranty from the date of purchase.

Warranty Excludes:

Warranty excludes damage caused by the following:

• Normal wear and tear.
• Impact to rocks, docks, shore or other boards.
• Use outside of its intended purpose.
• Misuse, abuse or neglect.
• Failure to exercise normal maintenance.
• Improper packing.
• Inappropriate storage in temperatures over 90°F and under 32°F.
• Overexposure or storage in direct sunlight.
• Use of solvents and adhesives.
• Mishandling including without limitation: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete, shipping, etc.
• Storage of the board in closed, damp conditions, such as a wet board bag.
• Impact to fin or fin box.
• Misuse of carrying handles, such as using them for toeing.
• Acts of God, fire, or casualty.

The warranty is void if any modification, change or alteration has been made to the paddleboard.